We put so much care into selecting our furniture, which makes us very confident that you will be pleased with your purchase, in the very unlikely event, should you wish to return a item, We can arrange a collection for you via our Furniture delivery team at a cost from £90 which will be deducted from your refund, alternatively you may organise to return the item yourself.
Please note most of beds are made to order and they excluded from our 14 days return policy, You can clarify this with one of our customer service agent before placing order.
Goods must be returned in their original packaging and in new condition, any goods which have been assembled can not be returned. Any goods that are not in their original packaging can not be returned.
Refunds will be issued within 14 days of receipt of goods .
If you wish to cancel your order and your order has been processed OR a delivery has been booked there will be a cancellation charge of up to £90.
EXCHANGE/REPLACEMENTSIf any goods are received with any parts missing, or faulty we will send out a replacement as soon as possible.
Please notify us within 48 hours of delivery of any damage to the goods, as we may not be in a position to exchange damaged items at a later time.
Goods must be returned in their original packaging and in new condition, any goods which have been assembled can not be returned. Any goods that are not in their original packaging can not be returned.
Photographic evidence may be required in order to replace damaged parts.
If you wish to exchange your order an exchange charge of up to £90 will be incurred.
Please note most of beds are made to order and they excluded from our 14 days return policy, You can clarify this with one of our customer service agent before placing order.